Spirit Run (Pty) Ltd
Effective date: October 2026
1. Our Commitment
We take pride in the quality of every bottle that leaves our distillery. If something is wrong with your order, we will make it right.
2. Cooling-Off Period
Under the Consumer Protection Act 68 of 2008, you have the right to cancel an online purchase within 5 business days of receiving your order, provided the product is unopened and in its original condition.
3. We Accept Returns If:
4. We Cannot Accept Returns If:
5. How to Request a Return
Email us at within 10 business days of receiving your order with:
We will respond within 2 business days.
6. Refund Process
Once your return is approved and the product is received (where collection is required):
7. Exchanges
We offer exchanges for damaged or incorrect items, subject to stock availability.
8. PUDO Locker Returns
If your order was delivered to a PUDO locker, please contact us before initiating a return — we will arrange collection or provide a return label.
9. Age Restriction
All products are sold to persons 18 years and older. By placing an order you confirm you meet this requirement. We cannot process returns where age verification requirements were misrepresented.
10. Contact
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🌐 www.spiritrun.co.za
